Our services
Practical IT help for small businesses around Ionia: staff computers, shared files, servers and the network your work depends on.
Troubleshoot workstations, business applications and everyday device problems.
Choose an appropriate way to diagnose the problem and carry out the agreed work.
Review connections, switches and access points around your premises.
Set up or improve supported physical servers and their hardware.
Help with configuration, updates and faults on supported server systems.
Set up and support virtual environments suited to your business applications.
Organize file sharing and permissions around the people who need to use them.
Review backups, security updates and routine maintenance as part of an agreed scope.
Tell me which people, devices or applications are affected and what you need to keep working. I’ll review the current setup, explain the proposed changes and agree the work with you. Monitoring, automated maintenance or recurring provider services are discussed separately when they fit the project; they are not assumed to be included.
Support and upkeep for the computers, devices and networks your business uses.
Help troubleshoot and maintain the technology used by your business.
Work on equipment and technology problems at your business location.
Provide authorized support over a remote connection where practical.
Resolve computer, application and device problems that interrupt work.
Troubleshoot business connectivity and network equipment.
Review equipment and carry out agreed upkeep before problems disrupt work.
Set up remote tools to check device health and carry out agreed maintenance.
Track network status and activity to help identify connectivity issues.
Check agreed device-health indicators such as availability, storage and system status.
Configure scheduled upkeep tasks such as cleanup and system checks.
Track available patches and installation status for supported systems.
Check whether supported software and systems have current security updates.
Configure approved patches to install on an agreed schedule.
Set up supported applications to receive approved updates automatically.
Setup, repairs, security and backup help for physical, virtual and cloud servers.
Troubleshoot server problems and help keep supported services working.
Administer server settings, accounts and agreed maintenance tasks.
Diagnose and repair server hardware or software faults.
Upgrade compatible server components or software to meet changing needs.
Install a server and configure the services it needs to provide.
Install and connect server equipment at your premises.
Troubleshoot and administer servers hosted with a cloud provider.
Help maintain and troubleshoot servers running as virtual machines.
Assist with Windows Server configuration, services and troubleshooting.
Assist with Linux server configuration, services and troubleshooting.
Set up central storage that authorized users can access over a network.
Configure shared folders and access permissions for your users.
Apply agreed security updates to supported server software.
Identify and remove virus infections affecting a server.
Remove malicious software and review affected server services.
Help configure and troubleshoot supported Microsoft Exchange email systems.
Help identify and organize the licenses required for your server setup.
Create a virtual machine and install its operating system.
Troubleshoot virtual-machine operation, resources and connectivity.
Review server access and configure appropriate security controls.
Set up backups of server data and agreed system configuration.
Select and assemble server hardware around your workload and requirements.
Create and configure a server in your selected cloud environment.
Choose how we work together based on your location, equipment and the task.
Work on equipment and installations at your home by arrangement.
Provide agreed installation or support at your business premises.
Help with suitable computer problems through an authorized remote connection.
Assist with supported IT systems remotely where access and the task allow.
Describe the affected computers, servers or applications and your current setup.
